Privacy Policy

Simplore.com ("Simplore", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment and transaction information

• Order details

• Device and browser information

• IP address

• Website usage information

• Information you provide when contacting customer support

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Process payments

• Provide shipping and delivery services

• Send order confirmations and updates

• Respond to customer inquiries

• Process returns and refunds

• Prevent fraud and unauthorized transactions

• Improve our website and services

• Comply with applicable legal and regulatory requirements

• Send marketing communications where permitted and where you have provided the necessary consent

Payment Information

Payments are processed through third-party payment providers.

Simplore.com does not generally store complete payment card information on its own systems. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and, where permitted, support advertising and analytics.

You may be able to manage cookies through your browser settings or through the cookie preferences available on our website.

Third-Party Service Providers

We may use trusted third-party service providers to operate our business, including providers involved in:

• Website hosting and ecommerce services

• Payment processing

• Order fulfillment and shipping

• Analytics

• Customer support

• Marketing and advertising

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request information about how your personal information is used

To exercise applicable rights, please contact us using the information below.

International Customers

Simplore.com serves customers internationally. Personal information may therefore be processed or transferred to countries where our service providers operate.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Children's Privacy

Our website is not directed to children under the applicable legal age in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updated version will be published on this page.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Simplore.com
Email: support@shopsimplore.com
Phone: +55 81 99335-9056
Address: Rua Edson Borges da Fonseca, 51, Caruaru - PE, 55014-022, Brazil