About Us
About Us
At Simplore, we believe the right products can make everyday life easier, more convenient, and enjoyable.
Simplore.com is an online store operated from Caruaru, Pernambuco, Brazil, serving customers in the United States, Canada, the United Kingdom, Switzerland, Norway, the European Union, Australia, New Zealand and Brazil. We offer a variety of practical products for the home and everyday life, carefully selected based on their functionality, convenience, and usefulness.
Our Mission
Our mission is simple: to make online shopping easy by offering practical products at competitive prices, with clear information and reliable customer support.
How We Source and Ship Our Products
To offer a wide selection of practical products at competitive prices, Simplore.com works directly with manufacturing and fulfillment partners. When you place an order, it is shipped directly from our supplier's fulfillment center to your address, rather than from a local warehouse. Most of our products are manufactured in Asia. This direct-to-you model allows us to keep prices low and offer more product variety, and it is why delivery typically takes 8–15 business days in total — 1–3 business days of order processing plus 7–12 business days in transit — for all the destinations we serve, as detailed in our Shipping Policy. We carefully select our suppliers and monitor order fulfillment to ensure quality and reliable service.
Why Shop With Us?
Free International Shipping — We serve customers across the United States, Canada, the United Kingdom, Switzerland, Norway, all 27 European Union member states, Australia, New Zealand and Brazil, with free shipping and no minimum order value.
Clear Delivery Estimates — 1–3 business days to process your order and 7–12 business days in transit, for a total of 8–15 business days from order to delivery.
Practical Products — We focus on products designed to provide convenience and usefulness in everyday life.
30-Day Returns and Exchanges — You may request a return or an exchange within 30 days of receiving your order, under the conditions set out in our Return & Refund Policy.
Customer Support — Our team is available Monday to Friday, 9:00 AM – 5:00 PM (UTC-3), and replies within 1–2 business days.
Secure Shopping — We use trusted payment providers and take reasonable measures to protect customer information.
Our Commitment
We believe online shopping should be simple, transparent, and convenient. We are committed to providing clear product information, transparent policies, and customer support throughout your shopping experience. All prices on this website are shown in US dollars (USD).
Contact Us
Simplore.com
Email: support@shopsimplore.com
Phone: +55 81 99335-9056
Address: Rua Edson Borges da Fonseca, 51, Caruaru - PE, 55014-022, Brazil
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UTC-3)
Thank you for choosing Simplore.